The Advance Executive PA Masterclass Training
PA’s and Executive Secretaries have a crucial role to play in contributing towards the effectiveness of an organisation. According to research, PAs’ and Secretaries feel that it is good to hold a training of this caliber to improve their personal growth and development.
This course will feature:
- Obtaining an overview of financial statements and reports as well as an understanding of their underlying concepts, jargon and objectives
- Analysing a balance sheet and finding out what is happening in your company
- Adding value to the bottom line of the business by focusing on time, energy and emotion
- Developing your social intelligence for business networking opportunities
- Outlining effective workplace practices when conflict arises to maintain and ensure positive outcomes
- Selecting congruent and ethical issues in negotiating
- Researching, planning and tailoring your presentations to your audience
- Controlling your environment by introducing a Work Break down Structure (WBS)
Who is this Course for?
The modern PA’s role has changed considerably over recent years. Nowadays it is very much more about relationships as well as the tasks. True professionals are aware of the essential skills involved in communicating with colleagues and clients. The PA is the Ambassador for the Manager. Hence This course is suitable to a wide range of professionals but will greatly benefit such as:
- Personal Assistants
- Support Officers
- Executive Secretaries
- Administrative Assistants
- Senior Secretaries
- Confidential Secretaries
- Departmental Secretaries
- Office Administrators
How will this be Presented?
This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a facilitative style with a combination of lecture, practical experience in the use of techniques, case studies and a high level of lively debate and sharing of ideas. Delegates will be encouraged to introduce problems of their own for discussion and analysis.